Despite the increasing trend of electronic payments, cash payment is still the primary means of transactions in Indonesia. In line with that, Ms. Ana Constantino, Product Manager of Self-service Solutions of Glory Global Solutions with Mr. Tetsuya Tameike, General Manager of Sales Support Glory Japan and Mr. Hirofumi Ozaki of GGS Indonesia introduced a new channel of cash deposit service to improve customer satisfaction by reducing queue congestion often faced in traditional service queue and migrating the service to the self-service area.

Glory GDB-100 bulk cash deposit machine is developed as an innovative solution for self-service cash deposit that allows for transaction, management and tracking, as well as reconciliation of cash to be fully automized and secure with:

• Powerful denomination sorting with identification of Fit and Unfit banknotes
• Complete counterfeit detection of UV, IR, MG, image, and serial number
• Configurable storage cassettes to store banknotes based on denominations and fitness
• Comprehensive reports which consist of information on transaction activities

To accommodate different requirements in various business sectors, Glory GDB-100 comes in three models:

• GDB-100 for self-service area is equipped with 15″ touchscreen display for self-service deposit transactions at the lobby/hall.
• GDB-100 for tellers is located at the teller counter and connected to teller’s PC application. It allows for dual operation for sharing usage between two tellers.
• GDB-100 for back-office is equipped with small display screen and used primarily for deposit of revenue at the end of the day.

Eventually, Glory GDB-100  offers convenience and high security in high-tech features for both customers and staff. The implementation of this self-service bulk cash deposit machine does not only streamline business process, but also increase service availability for happier customers that will ultimately increase customer loyalty.

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