Everyone sure has an expectation in receiving a great visitor experience, especially when it comes to obtaining a service. Even with the different needs, they come with the same expectation to be served quickly and effectively.
Time is precious for anyone, especially in this fast-paced era. As a result, it is crucial for service providers to leverage current technology and live up to customer expectations. Implementing a virtual queueing system is one of them.
In the era of digitalization, virtual queueing systems with online appointment booking feature are easy to find. This queueing system has been used by many institutions and even considered to be more practical than the conventional one.
With a virtual queueing system, your customers don’t need to physically visit the nearest premise in order to get served quickly. All they have to do is completing an online registration form to receive a virtual queue number.
The check-in process is rather simple.
The customers just have to follow these steps from anywhere at any time through the available devices:
- Visit the site page or virtual check-in application
- Fill out the registration form and select the type of service
- Choose the schedule based on personal needs and preferences
- Save the queue ticket as a proof of the visit.
Now, your customer can return to their activity and still get served on their visit, based on the previously-made schedule. Moreover, with the data stored in the system, the management from the back-office can provide a more accurate service through better staff allocation.
Interested to learn more information about this solution? Visit the following page of the smart queueing system. You can also get comprehensive information by sending us an email through sales.office@murni.co.id or filling out the form in the following Contact Us page.
